You have 3 BUSINESS DAYS FROM THE DATE OF DELIVERY to return your item(s) if you want to receive a refund to the original payment method. A tracking number must be provided and show proof that the package is in the shipping carriers possession.
All returns that are returned after 3 business days are refunded via store credit in the form of a Blooms & Illusions E-Gift Card. Returns are processed within 5-7 business days after your item(s) are delivered to us. YOU MUST RETURN THE ITEM FOR US TO GIVE YOU THE STORE CREDIT.
You will be refunded (minus the shipping and handling fees) once the package is back in our possession. However, if there are any damaged or missing items, you will not be eligible for a refund.
WE DO NOT ACCEPT ANY RETURNS AFTER 7 BUSINESS DAYS !
Please contact us to start the return process at firstname.lastname@example.org. Please attach your order number in the subject line to avoid any delays in getting the returned processed.
DIGITAL ITEMS MAY NOT BE RETURNED UNDER ANY CIRCUMSTANCES!